Accessibility statement

1. Our commitment

Yes Auto Canada Inc. wants everyone to be able to use this website and apply for vehicle financing, including people who use a screen reader, a keyboard instead of a mouse, screen magnification, voice control or other assistive technology.

We design and test this site to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, published by the World Wide Web Consortium.

2. What this statement covers

This statement covers every page of www.yesautocanada.ca, including the blog, the car loan calculator, our Privacy Policy and Terms of Service, and our online application in English and Tagalog.

It does not cover the websites, emails, text messages or calls of the dealer partners and lenders who may receive your application. They are separate businesses, responsible for their own accessibility.

3. How we test the site

We regularly check every page with automated tools, at sizes from a phone to a large desktop screen. The tools run in a real web browser and check that:

• headings, labels, image descriptions and the page language are set correctly
• a screen reader is given a name for every button, link and field, and the Tab key moves through them in a sensible order
• text has enough contrast, buttons and links are large enough to tap, and no page scrolls sideways on a phone

We also go through the site using a keyboard alone. Our site and application have not yet been reviewed by people who use assistive technology every day. If you do, we would value your feedback (section 5).

4. Other ways to apply or get help

If anything on this site gets in your way, you do not have to use it. Call us and a member of our team can take your application by phone, or answer your questions.

• Phone: +1 (587) 442-9477 (Monday–Thursday 9:00am–9:00pm, Friday & Saturday 9:00am–6:00pm, Sunday 11:00am–5:00pm, Mountain Time)
• Email: info@yesautocanada.ca
• Relay calls are welcome, for example through a TTY relay (dial 711 from a TTY in most of Canada) or SRV Canada VRS.

5. Tell us about a problem

If you find a barrier on this site, please tell us which page you were on, what you were trying to do and what happened. Email info@yesautocanada.ca with “Accessibility” in the subject line, or call +1 (587) 442-9477. If you would like our reply in a particular format, let us know.

We aim to reply within two business days, and in the meantime we will help you apply or find what you need another way.

6. About this statement

We review this statement at least once a year, and whenever we make a significant change to the site.